• NB: remember to press save at the bottom otherwise information entered won’t be saved

Once in the site you will need to CREATE A PROFILE for yourself by pressing the icon on the top right of the screen, with your name, and clicking on my profile

• Under PERSONAL INFORMATION you can review and add to information about yourself, including a link to your personal website if available and upload a profile picture.

• Under PROFESSIONAL INFORMATION you can review your information and entre your charge rates, qualifications, affiliations and procedures you undertake. Some are from drop down menus controlled by the admin panel but others you can add to. We can always add to the dropdown menu if required.

• Under CONTACT INFORMATION you can entre your telephone number, email, and Your address. You can make multiple entries for each by pressing the + icon. Please check whether you want this to be visible to the public or not by setting the visibility button accordingly. You can check this by pressing view public profile. The publicly visible contact details will be included in any prescriptions mailed out and visible to the patient. It is important to choose a region or multiple regions as this helps when patients search.

• Please ensure you hide any emails, telephone numbers and addresses you don’t want the public to see by unclicking the show on public profile button

• Under SCHEDULE you can set you availability. They will be in default setting, but you can reset. At the bottom of the screen decide the duration of the consultation and the buffer period between consultations.

1. You can make multiple sessions per day by entering the start and end times for each session in the relevant box field. Please note that a twelve-hour time system is used so do be aware of am/pm timings
2. The bottom most box should always read 12am – 12am
3. If you don’t want to be available on a day or don’t want to use an existing session set the relevant box to start and finish at the same time. Please ensure it does not clash with existing timings. Dialogue boxes will help you. Remember to press save at the end.
4. Please note midday in this setup is 12 pm
5. If you want to apply changes to a specific date or period, such as being on leave, choose the select date option and fill accordingly.
6. You secretary can also manage you schedule for you.

• Under SECRETARY you can add a secretary to your account
  1. You can do so by pressing add account and filling in the details and then letting her know the details, she can reset the password
  2. Or you can ask an existing secretary to join you by requesting her on your profile. In this case the secretary receives an email which she will need to open on the web and accept. She will be taken to a login page, where she enters her existing credentials, then return to the original e mail page and accept again,  after refreshing the new doctor’s activities should appear on her portal. 
  3. You can see which secretary is working for you in the manage tab and you can delete a secretary from here.
  4. The secretary will have the same access to you platform as your self except, she won’t be able to manage your profile other than your schedule and won’t be able to issue prescriptions, effect or see video consultation or see recordings. She will however be able to see and accept consultation requests, see patient profiles, chat with patients and delete/ download/ upload documents.

• Under ACCOUNT SETTING you can control your account details, including changing password and you will be able to upload id documents securely to the admin portal. You will also be able to create an online signature for yourself – though this is not necessary as you documents are digitally signed.